Orders & returns

INTERNATIONAL ONLINE RETURNS POLICY

At TYSIZA we pride ourselves on our quality and our customer service. We want you to enjoy your online shopping experience and be excited by your purchases.


RETURNS

If you're not 100% satisfied in any way with an item you've received, please let us know by emailing us within 14 calendar days of receipt. Returns can only be made once authorized by Customer Services. You can return for a full refund but please note that the items must be unopened and unused and you will have to bear postage costs.

In order to process your returns as quickly as possible, all returns must include:

  • A copy of your delivery note or your order number

  • Return authorization (obtainable from Customer Services)

  • Reason for return

Please ensure that items are packed securely to prevent any damage in transit. We also suggest sending via registered or insured post so the parcel can be traced.